For any questions you have about our products as well as the operation of the eshop Petra Store, you can read the Questions & Answers or visit the contact page.

Shipping within Greece is free for purchases over 100 euros. For purchases under 100 euros, shipping costs 5 euros.

Shipping to Cyprus is free for purchases over 150 euros. In markets under 150 euros, shipping costs 10 euros.

From the moment your order is completed, we make sure that it leaves, if not on the same day, the next working day. Of course, there are special cases such as handmade belts or bags which can be a little longer. In this case, you are immediately informed of the exact delivery time via email.
Our shipments are made by General Post and the delivery time is:

  • 1-2 working days within Thessaloniki
  • 1-3 working days in the rest of Greece
  • 1-5 working days in inaccessible areas.

Once the shipment of your order is completed, an email will be received from us with its shipment number. With this code, you can search for your parcel on the site of the General Post Office and locate it. tradition. The parcel stays for up to 10 days at the General Post Office store and then is returned to us.

You can return any product to us, as long as it is in its original condition and the purchase receipt is included in the package. Returned swimsuits and underwear must have a sanitary pad.
Returns are made within 14 working days from the day you received them.
The parcel is sent exclusively by General Post at your own expense. Inside the package, you will find the “change form” which you will complete and includes the following.

Change with another number or product
In case the number or the product you have ordered is not satisfied you send us an email with your details and the change you wish to make.
You choose the new products, we send them to you by General Post and upon delivery, you give the courier the previous products (hand in hand).

Credit amount
In case you do not find something that satisfies you we can credit you the amount of money and use it in one your purchase. Credit is available for 30 calendar days.