Returns

Is it big, small, defective or did you regret your purchase? The return and replacement of a product are easy!

petrastore.gr is next to you after the delivery of your order. All you need to do is contact us by phone at 2310-302160 or send us an email at avgann@gmail.com and one of our representatives will inform you about the process. Refunds are made within 2 days of delivery.

In case of refund, only the value of the products will be refunded without shipping costs.

Change terms:
1. The product has not been used, is in excellent condition as received – no tabs and the like have not been removed. The shoes must be returned with their box, in another package for transport and NEVER closed with adhesive tape on the box.
2. The product must be accompanied by all the necessary documents that prove the transaction (eg Delivery Note, Retail Receipt.)
3. The cost of the change is covered by the customer, is covered by the customer, and concerns two movements, return to our company and return to the customer.
4. For hygiene reasons, no changes (and therefore refunds) are made to the following products: Swimwear, underwear, towels, and faux bijoux such as earrings.